Job title: Head of Hospitality Experience
Department: Estates Directorate
Contract Type: Permanent
Salary: Grade 8
Location: Bloomsbury, London
Hours: 35 hours per week
SOAS University of London is the leading Higher Education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. SOAS University of London is positioned to play a leading role in reimagining higher education globally, with a new strategic plan in place as the basis for the renewal and revitalisation of the School which commits SOAS to both student responsiveness and research intensity. SOAS is moving towards a new model of international partnerships which is responsive to the transnational character of our global challenges.
About the Department:
The Estates Directorate is responsible for the delivery of an estates strategy which covers asset management and replacement, refurbishment, projects, facilities operations, catering, hospitality and space management, including sustainability and energy management.
About the Role:
The Head of Hospitality Experience will manage a first-class, food and beverage function at SOAS, which will include student and staff food offer as well as delivering various themed events and conferences. The role holder will be responsible for delivering a seamless and excellent quality catering and hospitality service, ensuring sustained growth of turnover and net operating targets are met.
About you:
You will need to demonstrate:
Experience of successfully delivering an excellent customer-focused food and hospitality service, overseeing a consistently high level of service delivery is achieved across teams.
Experience in developing innovative solutions and contributing to strategic planning.
Strong negotiation and influencing skills with the ability to build robust and effective working relationships within and outside the School.
Knowledge of H&S, food hygiene and safety including HACCP and COSHH.
You can find further information on the key criteria for the role in the Job Description and Person Specification, along with a full list of duties and responsibilities, which can be found on the SOAS website.
How to Apply:
Please complete the Unbiased application form; please note you will not be able to upload a CV.
Closing date: Tuesday 13th June
Interviews to be held: W/C 19th June
Further information
If you have any questions or require any assistance with regard to the application process, please contact hr-recruitment@soas.ac.uk
'Successful candidates will need to demonstrate their eligibility to work in the UK or have limited leave to remain in the UK and associated right to work for the duration of their employment with SOAS, in accordance with the Immigration, Asylum and Nationality Act 2006'. ‘Successful candidates must be based in the UK for the duration of their contract. in the UK – for the duration of their contract
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We would particularly welcome applications from candidates from working class, first-generation Higher Education, the Global South, Black, Asian or other minority ethnic and underrepresented groups. All appointment decisions will be made on merit, following a fair and competitive process.
